You’ve known Debbie for years. She’s been there for you since you were a little kid, waiting patiently at the other end of an 800 number to fulfill your most urgent needs: that night when you just had to have … Continue reading →

The presenter clicks, the water ripple fills the screen, and you wake up five minutes later to his “In Summary” slide. Raise your hand if you’ve ever seen this on a slide. Yeah, we’ve seen it, too. This is another … Continue reading →

In the preface to her wonderfully inspiring book If You Want to Write, Brenda Ueland says (of the students in her writing class), I freed them from clouds of automatic verbiage, from “uninterestingness”. Lovely, isn’t it? I bet you’ve never … Continue reading →